Utilities-Finance Specialist

Job Announcement: Utilities/Finance Specialist

GENERAL PURPOSE

Performs a variety of clerical, secretarial, and administrative duties as need to help expedite the day-to-day administrative support operations of the city, including answering phones, receiving the public, providing customer assistance, cashiering, bookkeeping, managing bank accounts and utility accounts.

SUPERVISION RECEIVED

Works under the general supervision of the City Manager.

ESSENTIAL FUNCTIONS

Finance Processes: Assists City Treasurer in fulfilling all statutory duties of the office of Treasurer as needed, monitoring bank accounts, signing checks, performing money transfers; making bank deposits, etc.

Utility Clerk/Customer Service: in the set-up, transfer, adjustment, etc. of utility accounts and any other area in utilities where support or back-up is needed; responds to issues, questions and problems posed by customers, in person and over the telephone related to utility accounts and city services, building permits, cemetery, city court, water, sewer, sanitation, electric accounts, special district billings; etc.; researches and answers customer inquiries; receives payments and fees and issues receipts, provides general information based upon policy and past practice;  apprises customers regarding starting and stopping services and requirements; reviews customer complaints with the customer to resolve problems.

Performs ongoing customer service to the public related to the creation and maintenance of utility accounts; prepares and submits utility service applications for current and new customers;  performs the day-to-day process of issuing utility billings and receiving and receipting payments;  reconciles billings and payments for customers; monitors meter readings to assure accuracy; reviews account information and submits requests for billing adjustments; operates computer daily to enter utility payments and receipts; updates daily receipts according to balancing results; performs cash drawer balancing and prepares and makes bank deposit.

Collects, receipts and posts payments for various enterprise funds and programs, including, licenses, fines, fees, tickets, and related city services delivered from various departments or received over the counter and via the mail; follows established processes and procedures based upon department policies.

Accounts Payable:   Receives and processes invoices; enters invoice details into computer program to initiate timely payment; prints checks and related accounts payable reports; prepares checks for mailing; performs general filing to ensure accurate record of paid invoices.

Business/Animal Licensing: Monitors and maintains City Business Licensing & Dog Licensing programs, mails license applications and renewals, collects fees, prints and issues licenses, maintains files and computer records; issues dog licenses and maintains related records; issues other permits as assigned.

Cemetery: Responsible for cemetery account management; including sale of cemetery plots, issuance of deeds, scheduling of opening and closing of grave sites, maintaining accurate records; arranges for burials and coordinates with mortuary staff.

General Administrative Support: Answers central telephone system and mobile radio base station; prepares and monitors work orders; schedules appointments; plans conferences and training sessions; coordinates travel plans for staff; maintains inventories and orders office supplies and materials, maintains departmental personnel records.

Composes, types, and edits a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness; prepares monthly Newsletter for distribution with utility bills, including gathering news items, formatting, typing, collecting ads, and forwarding to mailing company; Receives, stamps, and distributes incoming mail, processes outgoing mail.

Assists with special events planning and logistics, i.e., Swiss Days; works with venders to accept and process applications; coordinates with various volunteer citizens and organizations for participation and assistance.

Serves as the Economic Development Commission Secretary; attends meetings, takes minutes.

Performs related duties as required.

MINIMUM QUALIFICATIONS

  1. Education and Experience:

 

  1. Graduation from high school or GED with specialized course work in general office practices such as typing, and filing.

AND

  1. Three (3) years of increasingly responsible related experience.

OR

  1. An equivalent combination of education and experience.

 

  1.   Knowledge, Skills, and Abilities:

Considerable knowledge of computers and word processing and spreadsheet related software; modern office practices and procedures; accounting practices and principles; interpersonal communication skills and telephone etiquette; public relations; state and city codes and policies.

Ability to communicate effectively; operate various types of office equipment such as adding machine, fax machine, computer, etc.; work under time pressures in meeting deadlines; operate reports and records, charts, and graphs; communicate effectively verbally and in writing; develop effective working relationships with supervisors, fellow employees, the public, and subordinates.

  1. Special Qualifications:

Must be bondable to dollar limit prescribed by state statute; must be able to demonstrate keyboard skills with accuracy.  Valid Utah driver’s license.

Salary Range: $18.71 – 23.39 DOQ.

Applications are available at www.sccity.org and the City Office located at 2603 Santa Clara Dr., Santa Clara UT 84765.

Applications may be submitted by Fax (435) 628-7338 or emailed to cshelley@sccity.org, or at the City Office. The Position is open until filled.